Privacy Policy

Introduction

Welcome to Vael Timepieces. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and protected when you interact with vaeltimepieces.com.

By accessing or using our website, you agree to the terms described in this policy.

Information We Collect

We only collect the information you voluntarily provide to us, including:

Name
Email address
Shipping and billing address
Payment details (processed securely by our payment provider)
Order information and purchase history

We do not store or have access to your full credit card number.
All payments are securely handled through trusted third-party processors.

How We Use Your Information

We use your information to:

Process orders and deliver products
Provide customer service and respond to inquiries
Send order confirmations and shipping updates
Improve our products and customer experience
Send promotional messages only if you choose to opt in

We do not use tracking tools or cookies for advertising or behavioral analysis.

Sharing Your Information

We do not sell, trade, or rent your personal information.

Your information may only be shared with:

Shipping carriers (to deliver your order)
Payment processing services (to securely complete your purchase)
Customer support tools when needed to assist you

These partners are required to protect your personal data.

Security

We use secure encryption and industry-standard safeguards to protect your information.
While no method of transmission is guaranteed 100% secure, we take all reasonable steps to keep your data safe.

Children and Use of the Website

Users under 18 are allowed to use this website with the guidance of a parent or guardian.
We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

Your Rights

You may request at any time to:

Access the information we hold about you
Correct or update your information
Request deletion of your information
Opt out of promotional messages

To make a request, email us at vaeltimepieces@gmail.com.

Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: vaeltimepieces@gmail.com

We are here to help.